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Should I install
hardware myself, or let a friend install it for me?
If your system in covered by a
warranty then it is not recommenced that you install
hardware yourself or to let a friend that has computer
knowledge. If it is one of our systems we recommend that you
take the system to us and let us install the hardware for
you, however if the hardware is purchased from another
company, we can not offer a warranty on the parts being
installed. If you decide to go ahead and install the
hardware yourself, then we can no longer offer a hardware
warranty on the system.
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Microsoft sent me an
e-mail asking me to install a patch, should I do so?
This is a common occurrence,
Microsoft releases patches on the internet to keep your
system updated. However Microsoft will never ever send you
an e-mail asking you to apply a patch, even if it says it's
from Microsoft. These e-mails can be faked to say anything,
and even have real e-mail address that belong to Microsoft.
These e-mail's can even have logo's the company owns and
display them in the e-mail to look authentic. Just remember
no company would ever send files to you through e-mail to
update their software. |
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If I get sent an
attachment via E-mail should I open it, even if it's from a
friend?
Viruses are most common via the e-mail system, if you
receive an attachment it is recommended that you do not open
it until it has been scanned by an updated virus scanner and
you know that the file being sent is meant for you. Never
open executable (.exe) or (.com) files as these are the most
common and most destructive viruses, even if it's come from
a friend. Remember your friends may not know their system is
infected. If you suspect that your system has become
infected contact us and we can come out to your to clean
your system of viruses, or you can drop your computer into
our shop for a scan. |
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Should I use my
computer during a storm?
Computers run on specific
voltages, if you decide to use your computer during a storm
you risk the chance of your system getting a surge of
electricity that can damage the delicate electrical
components on your system. However if you need to use your
system during storms and in area's that are frequently
common to brown or black outs, then we suggest that you look
into purchasing a UPS (Uninterruptible Power Supply).
These unit's can supply a
standard flow of electricity into your computer and any
other devices that you may have. A small UPS unit can save
you thousands of dollars by filtering the surges and spikes
out of your power line. Larger models enable the user to
continue using their system and other devices like printers
while the power is out. However the more back-up time you
require the more expensive the UPS will be. Contact us for
more information on UPS or other devices to help reduce the
risk of cooking your system.
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Is there a way to speed up
Windows XP?
If you want to speed up
Windows XP we suggest that you change your performance
settings. To do this, go to your "start" button, then select
"Control Panel". Now depending on how your system is set up,
select "Performance and maintenance" Then "System". If you
cannot see "Performance and maintenance", then select
"System". A window should appear called System Properties,
find a Tab at the top called "Advanced" and click it. Then
the window should have three sections. The top section
called "Performance" is the one we want. Click "Advanced"
and another window will appear called "Performance
Properties". In here you can either select the options you
would like to turn off or deactivate them all together to
gain a big speed boost. If you don't like the way windows
looks or acts afterwards then just follow the steps again
and turn back on the features. |
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Can I play DVD movies on my PC?
I get asked this question a
lot. You can play DVD movies on your computer if you have
the following. A DVD-ROM, a video card, a sound card, and
DVD player software such as Power DVD that comes with most
DVD drives. If you have all that's listed then yes you can
play DVD movies on your computer. Many people don't own
DVD-Rom drives in their computers and think that a DVD can
be played in a normal CD-Rom drive. If you are unsure if
your system has a DVD drive then give us a call and we can
guide you through to find out. If you don't have the
hardware to play a DVD movie then we can supply you will all
the necessary bit's to play one. However please note that
older systems may not be powerful enough to handle DVD movie
playback. Please don't hesitate to ask if you have any
further questions.
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